Initial Planning and Development
CBL & Associates Properties announced plans for a new shopping mall in Franklin, Tennessee, in 1989. They chose a location at the interchange of Interstate 65 and Moores Lane. This area was ideal for attracting both residents and visitors.
The initial plan included three anchor stores: Castner Knott, Dillard’s, and Sears. These stores would serve as the main attractions for shoppers. The developers planned for nearly 200 additional stores, offering a wide variety of retail options.
The developers planned to build other major stores in the surrounding area in addition to the main mall. Target and Service Merchandise were confirmed for CoolSprings Crossing, an adjacent power center. The Home Depot also planned a store across Interstate 65.
These plans laid the foundation for what would become a major retail destination, drawing shoppers from all over the region. For those looking for things to do near Nashville, TN, CoolSprings Galleria became a key attraction.
Opening and Initial Success
CoolSprings Galleria opened on August 7, 1991. This event marked a new chapter in the retail landscape of Franklin, Tennessee. Developed by CBL & Associates Properties in partnership with Edward J. DeBartolo Corporation, the mall brought a fresh wave of shopping opportunities.
From the start, the mall featured three major anchors: Sears, Dillard’s, and Castner Knott. These stores drew large crowds eager to explore the new retail options. The mall boasted nearly 200 stores in total, spanning over 1,000,000 square feet.
The early success of CoolSprings Galleria came from its diverse mix of stores. Shoppers found everything from fashion to electronics under one roof. This variety made the mall a popular destination for people seeking a complete shopping experience.
As a major retail hub, CoolSprings Galleria quickly became known for its bustling atmosphere and wide range of products.
Expansion and Changes in Anchor Stores
Over the years, CoolSprings Galleria saw several changes and expansions. One of the first major changes came when Castner Knott transformed into Proffitt’s, then Hecht’s, and finally Macy’s. Each transition brought new shopping experiences and updated store designs.
The mall also added new anchor stores to keep up with consumer demand. JCPenney, two Belk stores, H&M, American Girl, Ulta Beauty, and Forever 21 joined the lineup. These additions ensured that the mall continued to offer a wide variety of shopping options.
In 2013, Sears closed its doors at CoolSprings Galleria. CBL Properties, the mall’s developer, purchased the space and planned for redevelopment. This change marked the end of an era but also opened the door for new opportunities.
CoolSprings Galleria adapted to the evolving retail environment by continually updating its store offerings. The mall’s ability to attract and retain popular brands kept it relevant and appealing to shoppers in the region.
Management and Ownership Transitions
In May 2011, CBL Properties decided to bring in TIAA-CREF as a co-owner to help manage their debt. This move gave TIAA-CREF 50% ownership of CoolSprings Galleria and several other malls. This partnership aimed to stabilize finances while maintaining the mall’s operations and growth.
CBL Properties continued to handle daily management tasks, ensuring the mall ran smoothly. They focused on enhancing the shopping experience, keeping the mall’s atmosphere vibrant and inviting. This collaboration allowed CoolSprings Galleria to adapt to changing retail trends and customer preferences.
During this period, the mall also saw various upgrades and renovations. Shoppers appreciated the fresh look and updated amenities, which helped maintain a steady flow of visitors.
TIAA-CREF’s involvement brought a new level of financial stability, allowing for future expansions and developments. This partnership was crucial in navigating the challenges of the evolving retail landscape.
Current Anchors and Their Stories
Dillard’s: Original anchor, Dillard’s, provides high-end fashion, accessories, and home furnishings. Over the years, Dillard’s has maintained its reputation for quality and style, consistently drawing in a steady stream of customers.
Belk: Belk has been a staple at CoolSprings Galleria since its early days. This department store offers a wide range of clothing, home goods, and beauty products. Belk caters to a diverse clientele, making it a key anchor in attracting shoppers to the mall.
JCPenney: JCPenney has served as a reliable anchor for CoolSprings Galleria. Known for its affordable fashion, home goods, and electronics, JCPenney appeals to families and budget-conscious shoppers. Its presence has helped sustain the mall’s broad appeal.
Macy’s: Originally Castner Knott, which transitioned to Proffitt’s and Hecht’s before becoming Macy’s, this store has evolved with the mall. Macy’s offers a mix of fashion, beauty products, and home essentials, keeping it a popular destination for shoppers.
H&M: As a newer addition, H&M brings trendy, affordable fashion to the mall. Its fast-fashion model attracts a younger demographic, adding a fresh vibe to the shopping experience at CoolSprings Galleria.
Forever 21: Known for its trendy and affordable apparel, Forever 21 caters to teens and young adults. This store’s presence boosts the mall’s appeal to fashion-forward shoppers looking for the latest styles.
Recent Developments and Future Plans
CoolSprings Galleria saw activity and new proposals in 2023 and 2024. One of the most exciting developments is the proposed redevelopment plan, which was unveiled in 2024. This ambitious project aims to transform the mall into a mixed-use destination, blending retail, residential, and entertainment spaces.
The proposed redevelopment includes the construction of a new hotel, several apartment buildings, and additional retail spaces. The plan also features new restaurants and a significant green space designed to create a vibrant community hub. These changes aim to attract more visitors and enhance the overall shopping experience.
In February 2024, CBL Properties announced a partnership with Adeptmind. This collaboration focuses on integrating advanced technology to improve the shopping experience. Adeptmind’s AI-powered search and discovery platform will help shoppers find products and stores more efficiently, making their visits more enjoyable.
May 2024 saw the return of the popular Spring Carnival to CoolSprings Galleria. Running from May 16 to May 19, the carnival featured rides, games, and food stalls, drawing large crowds and boosting foot traffic in the mall. This event highlighted the mall’s role as a community gathering place and its ability to host large-scale events successfully.