Inside City Creek Center Mall: Premier Shopping in Salt Lake City, UT

Introduction to City Creek Center Mall

City Creek Center, nestled in the heart of downtown Salt Lake City, Utah, stands as a beacon of modern retail and residential life. This mixed-use development, which opened its doors on March 22, 2012, has redefined the shopping experience in the region.

Developed by the Church of Jesus Christ of Latter-day Saints in partnership with Taubman Centers, Inc., and other entities like Harmons Grocery Stores and Cowboy Partners LC, City Creek Center is a cornerstone of urban revitalization.

Spanning nearly 20 acres, City Creek Center is not just a mall but a vibrant community hub. It features over 100 stores and services, including high-end retailers like Nordstrom, Macy’s, and Tiffany & Co., alongside a range of dining options from fast food to upscale restaurants.

Center’s design provides a serene shopping environment and reflects the center’s sustainability and green living commitment. Integrating residential buildings within the complex adds to its dynamic nature, offering luxury living spaces that overlook the bustling cityscape.

City Creek Center is more than a shopping destination; it’s where the community gathers, tourists explore, and businesses thrive.

It significantly contributes to the things to do in Salt Lake City, Utah, offering a unique blend of retail, dining, and residential options.

As a landmark project, it continues to play a pivotal role in the ongoing development and rejuvenation of downtown Salt Lake City, making it a focal point for locals and visitors alike.

Historical Background and Development

The journey of City Creek Center began in 2003 when a significant change was about to unfold for Salt Lake City’s downtown area.

The Church of Jesus Christ of Latter-day Saints, through its commercial real estate arm, Property Reserve, Inc., took a pivotal step by purchasing the Crossroads Plaza Mall.

This area and the ZCMI Center Mall have been central to the city’s retail since the 1970s. Still, it lost its luster and foot traffic, especially after The Gateway, a new open-air mall, opened in 2001.

The departure of Nordstrom from Crossroads Plaza to The Gateway signaled a need for renewal to prevent downtown decline. In response, the LDS Church envisioned a grand project to rejuvenate the area.

Teaming up with Taubman Centers, Inc., a well-known entity in the shopping center industry, they set out to transform the two aging malls into a single, modern, mixed-use development. This collaboration aimed to bring back retail vibrancy and residential life to downtown Salt Lake City.

The redevelopment faced its share of challenges, including public concerns and the logistical complexities of merging two distinct properties.

However, after years of planning, construction, and anticipation, City Creek Center officially opened on March 22, 2012.

The project was not just about retail; it was a comprehensive urban renewal effort, signaling a new era for the city’s core.

Design and Features

City Creek Center stands out for its unique design and architectural features, setting a new standard for shopping centers. The highlight is undoubtedly its retractable roof, which allows the mall to adapt to Utah’s varied climate.

It provides an open-air experience when the weather permits and a sheltered one when it does not. This innovative design has earned the center accolades and distinguishes it from traditional malls.

The center’s layout and aesthetic are inspired by the natural landscapes of Utah, with a recreated City Creek flowing through the property.

This adds to the ambiance and pays tribute to the site’s historical significance, as the actual City Creek once meandered nearby.

Including indigenous plants and water features enhances the shopping experience, making it more enjoyable and relaxing.

Furthermore, City Creek Center is designed with the pedestrian in mind. The complex includes a sky bridge over Main Street, connecting the two blocks of the center and providing safe, easy access for shoppers.

The surrounding sidewalks and open spaces are lined with trees and seating areas, encouraging visitors to walk and explore.

This design philosophy extends beyond the mall, contributing to the overall walkability and appeal of downtown Salt Lake City.

Highlighted Stores at City Creek Center

City Creek Center has redefined shopping and dining in Salt Lake City with its diverse range of stores and eateries.


Anchored by Nordstrom and Macy’s, the center offers luxury and mainstream retail options. While Nordstrom provides high-end fashion and accessories, Macy’s caters to various tastes with its wide range of merchandise. Initially, a third anchor, Dillard’s, was planned.

Still, the space was ultimately repurposed to accommodate more specialty stores and an additional residential tower, enhancing the center’s variety.

Fashion and Apparel

Anthropologie: This store is known for its unique blend of bohemian, vintage, and modern styles, offering women’s clothing, accessories, and home decor that stand out for their artistic flair and craftsmanship.

Banana Republic: A staple for professional and sleek fashion, Banana Republic offers modern, refined clothing and accessories for men and women, making it a go-to for office wear and casual chic outfits.

Free People: Catering to the free-spirited and fashion-forward, Free People is a destination for bohemian apparel, offering a wide range of women’s clothing, from flowy dresses to intricate accessories.

Lululemon: Renowned for its high-quality athletic wear, Lululemon is the go-to brand for yoga pants, workout gear, and athleisure, combining comfort, style, and performance.

Jewelry and Accessories

Kendra Scott: This brand is famous for its beautiful, detailed jewelry designs. Kendra Scott offers a range of stylish and trendy pieces, from necklaces and earrings to bracelets and rings.

Swarovski: Known for precision-cut crystals, Swarovski offers sparkling jewelry, watches, and accessories, adding a touch of glamour and luxury to City Creek Center.

Tiffany & Co.: As an iconic luxury jewelry brand, Tiffany & Co. brings timeless elegance and exquisite craftsmanship to the mall, offering a selection of fine jewelry, gifts, and accessories.

Health and Beauty

LUSH Fresh Handmade Cosmetics: LUSH is beloved for its ethical, handmade, and fresh cosmetic products, ranging from bath bombs and lotions to skincare and hair treatments, all with natural ingredients.

Sephora: A global beauty giant, Sephora features an extensive array of makeup, skincare, fragrance, and haircare products from various brands, catering to beauty enthusiasts and novices alike.

These stores at City Creek Center showcase the mall’s diverse retail offerings. From high-end fashion and jewelry to health and beauty products, the center provides a comprehensive shopping experience for locals and visitors in Salt Lake City, UT.

Dining Experience

Dining at City Creek Center is equally varied, ranging from quick bites at Chick-fil-A and McDonald’s to sit-down meals at The Cheesecake Factory and Brio Italian Grille.

The recent opening of Aqua Terra Steak & Sushi adds a new dimension to the center’s dining scene, offering premium cuts and contemporary sushi in an alluring atmosphere.

This mix of fast and fine dining ensures that all visitors can find something to satisfy their appetites while shopping or just passing through.

Residential and Office Spaces

City Creek Center is not just a shopping destination; it’s also a place to live and work. The development includes approximately 300 residential units spread across five towers, offering a range of living spaces from luxury condos to more modest apartments.

The most notable of these is 99 West on South Temple. This high-rise tower offers breathtaking city views and comfortable, upscale living.

Richard Court and The Regent are other residential options within the center, providing urban living with easy access to shopping, dining, and entertainment.

Integrating residential spaces within the shopping center creates a vibrant community where people can live, work, and play. The office spaces within the complex further enhance this concept of urban living.

The Kirton McConkie building, as the sole office structure developed specifically for City Creek Center, houses various businesses and services, contributing to the dynamic environment of the center.

The presence of office and residential buildings within City Creek Center adds to its appeal as a mixed-use development.

It provides convenience for those who live and work there and contributes to the bustling atmosphere, making the center lively throughout the day and evening. This blend of uses ensures that City Creek Center remains a central hub of activity in downtown Salt Lake City.

Transportation and Accessibility

City Creek Center is designed with accessibility and convenience, ensuring visitors can easily arrive and navigate the complex.

The center boasts an underground parking facility with over 5,600 spaces, accommodating both short-term shoppers and long-term residents.

This extensive parking solution addresses one of the most significant challenges urban centers face: the need for ample and convenient parking.

Public transit access is another highlight of City Creek Center’s design. The City Center TRAX station, part of Salt Lake City’s light rail system, is directly adjacent to the mall, providing easy access for those preferring public transportation.

This integration encourages public transit, reducing traffic congestion and environmental impact. Additionally, the center’s central location in downtown Salt Lake City makes it a focal point for bus routes and other transportation services, further enhancing its accessibility.

The pedestrian-friendly design extends beyond the interior of the mall. Multi-level sidewalks, safe pedestrian crossings, and direct access to the city’s main streets facilitate easy and secure movement.

The pedestrian sky bridge over Main Street is a notable feature, providing a direct link between the two parts of the mall while offering city views.

These transportation and accessibility features collectively ensure that City Creek Center is a convenient and welcoming destination for all visitors.

Community Reactions to City Creek Center

City Creek Center in Salt Lake City, UT, has elicited mixed reactions from the community and critics alike. The construction of the sky bridge, intended to connect different parts of the mall, raised concerns among local merchants.

They feared it would redirect customers away from street-level shops, echoing the negative impact seen three decades ago when previous malls led to the decline of established businesses like Auerbachs and Paris Company.

The project’s association with the Church of Jesus Christ of Latter-day Saints (LDS Church) also sparked debate.

Critics argued that the church’s investment in such a large commercial enterprise contradicted its religious principles and diverted funds from potential community and humanitarian projects.

In contrast, supporters claimed the development brought jobs and enhanced downtown aesthetics, aligning with the church’s interests in improving the area around Temple Square.

Financial transparency became another point of contention. The LDS Church stated that City Creek Center was funded without using tithing money, relying instead on its commercial arm, Property Reserve, Inc. (PRI).

However, allegations surfaced in 2019 suggesting undisclosed financial transfers from church funds to the mall during the 2009 financial crisis.

As City Creek Center continues to evolve, it will undoubtedly face new challenges and opportunities. Its ability to adapt to changing market trends, community needs, and environmental considerations will be crucial in maintaining its status as a landmark in Salt Lake City.

The ongoing dialogue between the center and the wider community will shape its trajectory and ensure that it remains a vital part of the city’s landscape.

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